Is Your Business Success Defined by Your People or Your Systems?

People or systems, what is more important?

Table of Contents

How do you  know if your business success is defined by the people you have in place, or the systems you’ve created to replicate your best results?

If you are like most business owners, you connect with the strength of one over the other.  At Systems Business Coach® we have a focus on helping our clients become Organized and Profitable.

Our path to doing that involves a look at a few critical drivers:

  • Your Systems
  • Your Culture
  • And your intentional leadership of both

Traditionally, we see owners at the start of their business development process stuck at the extreme end of one or the other; meaning, they either have lots of best practices and documentation in place, but there is no real joy or spirit in the work environment; OR, they have an amazing company culture, “just like one big, happy family” – however, work results are inconsistent and lack real impact.

Here are some warning signs of being in either ‘extreme’ mode:

  • You cant find or keep good employees like before
  • Customers complain about their experience being “hit or miss”
  • Your profit margin fluctuates too much for your planning abilities
  • You can’t take more than 2 days off in a row without worrying about the impact on the business
  • You hesitate making changes due to how it may make certain employees feel
  • You dread being in the office and find ways to hide

Too much paperworkAn overly-systematized company with no employee connection is just a bunch of lifeless paperwork.   Having systems in place to run the business is crucial – but not at the expense of of a thriving culture that creates impact and meaning.

An overly “family” feeling culture without systems is chaotic, and at risk of being a blame-focused environment that is too people dependent.  Having a culture that reflects your values is crucial – but not at the expense of having best practices that can get results without you doing it all yourself.

So if you want change, where do you start?

First, take an honest baseline look at where you are.  What are you most proud of in business results?  Would you want to work in your company’s environment?  What can you measure, tangibly and intangibly, to point to success?

Systems in business Then, recognize and honor the strengths that got you were you are. The business is a reflection of you – your decisions, your insights, your strengths and fears.  Know what works and what doesn’t.  Decide what to keep and what to let go of into the New Year.

Finally, create a plan to use those strengths to develop your underdeveloped side:  Now you know where you are, and where you want to go.

What could be your first next steps to build on what you want?

Caution:  Keep it simple.  Don’t overthink it.

In your gut, you know what you have to do, so take action!  And if you need help, we’ve got that – click here.

Your business success is defined by your people AND your systems.  And you get to lead the development of both.

Thank you for allowing us to join you on this entrepreneurial journey,

Coach Remy


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