So what do you believe? Are successful entrepreneurs born or made? Some people believe that successful business owners are born with the skills, attributes and qualities they need to lead. Others believe that through inspiration, education and practice, you can learn how to be a successful owner. Lots of research on both sides of this question has
An operations manual is written documentation of the systems in your business. It’s a “how-to” book for everything in your business, from answering the phones to designing products! An ops manual acts as an instruction manual, allowing for respectful and streamlined communication between you and your team. They build consistency because everyone knows exactly how
So impressed with Enterprise Rent A Car service systems I had to write about them
Firing someone has to be the most stressful job a business owner has to do. Think stomach pain, fear, high anxiety, concern, and shame all wrapped up into one crappy task of letting someone go. Avoidance is typical until the pain of this person staying is worse than the pain of having to fire them.
Like many of you, I’m a small business owner and yesterday I called in sick. Well, I actually I didn’t “call” in. I just decided that seeing as I felt dizzy and felt like I had the flu. So I would try taking the day off work. I was the only person I needed to
Which social media platform do you tend to gravitate towards during work hours? I love Facebook. I use it for my own company and see the huge social and economical benefits of using Facebook. The problem is Facebook is a time trap that can easily derail even the best systems. I’m making a new rule for
Are you a confirmed workaholic? Do you want to be? Do you have a great suggestion for other small business owners working 24/7?
As an owner, choosing a physical location for your business is one of the biggest decisions you will make. Your business location is hugely important to your success. Why? It affects a number of outcomes: Price Location affects your price. People will pay a higher price if the situation demands it. ie. A vendor at
How easy is it for customers to find and buy your product? Place represents the location where a product can be purchased and the distribution channel and logistics it took to get it there. It is about getting products to your consumer and having the inventory available to fill their demand. This may include any
Are you ready to streamline your small business operations? Here are 10 areas of business operations you can review to see better results. 1. Strategy What’s your workflow strategy? Have you considered tactical vs. strategic work? What is taking up most of your time? Is there something you could delegate to someone who could do