Every day you go to work, and bit by bit, you get a little more behind on something that eventually will cost you money or precious time.
There are challenging times ahead for small business owners related to personal and organizational health. With the current global health crisis you are going to need to develop a few new systems to protect yourself, your family, your customers and your team. Besides the recommendations by Health and Government officials, there may be some other
“If people like you they will listen to you, if people trust you they will do business with you”- Zig Ziglar Trust is both a feeling and a virtue in a small business. Trust is given and received in relationships with your team, customers and stakeholders. Trust is primarily experienced and it is used to
Have you ever met someone at a networking event and walked away not knowing what they sell? How about trying to get details out of a service provider about cost, timing and deliverables? These are what I call ambiguous product offerings. How clear are you in describing your product and connecting it to your prospective
Were you hoping that new piece of technology was going make your business more efficient? Instead, you’ve added more stress, confusion and cursing to your workplace. You’re a small business owner, not a tech genius. (Unless you have a tech start-up… in which case, I’d love to hear your tips in the comments!) So how
Occasionally a small leak happens in our lives; a tire that won’t seem to stay inflated, a pipe underneath your sink that won’t stop dripping, etc. If it goes ignored, the problem isn’t solved; leaks don’t solve themselves. The leaks are a slow drain on our resources, our time and our productivity. Taking a look
Against all odds, twenty years ago today, I sold my business. Having owned the agency for seven years it was time to sell. My family was growing and with a third child on the way the decision was easy. People tell me I was lucky. Lucky that I sold my travel agency when I did.
Doing “marketing” is only half of your business development process. The other half is figuring out , now that you have their attention, how to easily get your prospects to buy from you. Converting shoppers to buyers requires a system for follow-up. This is not about being pushy, it is about building relationships. People buy
We love a routine. We get up, get ready for work, and go through our routine. Maybe we head to our favourite coffee shop. It’s not one of the chains because we feel good about helping the local community. We know all the people there and usually when they see us in line, they start
Every action that is currently happening in your organization, either as planned or as decided by the individuals who do them, are the systems that are getting you the results you currently have. If you are happy with these results you will benefit further from documenting these systems so that you can continue to produce