What is a Healthy Profit Margin and How Can My Business Have One?

Everyone wants a profitable business, because if not… well what’s the point? You have a hobby, not a business. A profitable small business has a healthy net profit margin of 10% or higher. How do you calculate your net profit margin? A profit is earning more money or assets than you spent. The inflow must

How to Use Your Confusion as the Catalyst for Getting Unstuck

If you are like most small business owners, you are continually growing. Which leads to a lot of confusion and feeling stuck in your business. When this happens we can stumble into “imposter syndrome”. This is the feeling that you aren’t good enough or don’t belong. The spiral can look like this: It’s at about step

5 Ways to Keep Customers: Why Terrific Customer Service Matters

You work really hard to gain your business customers and clients. How can you keep them? By showing them you understand what they want from you. Sure, they want your product or service but they also want the experience that surrounds that purchase. Business either thrives or dies based on what business owners know about

Why Finding the WHY in Training Your Employees Will Benefit YOU

Training your employees is more than just telling them what to do. They need to know WHY they are doing things. Why the WHY? Let’s start with you. Some stress in business is hidden in how you feel about the little things your employees do or don’t do. (You know that stuff that annoys the

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The Small Business Field Guide

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The Small Business Field Guide | Systems Business Coach

The Small Business Field Guide

Written in clear, simple language with actionable steps, pragmatic tools and proven systems.

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Small Business, BIG Opportunity

Systematize Your Business, Create Personal Freedom, and Live the Entrepreneurial Dream

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Position Agreement Template

Have a reliable and organized team!

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Target Market Analysis Template

Boost your sales with this questionnaire and customer profile.

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How the Canadian Government Supports Small Businesses with Training and Coaching

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Top 10 Hiring Mistakes Guide

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Use this FREE cash flow planner to prepare for emergencies, hard times or growth. Accurately solve problems with the cash you have, not with the cash you are planning for.