So what do you believe? Are successful entrepreneurs born or made? Some people believe that successful business owners are born with the skills, attributes and qualities they need to lead. Others believe that through inspiration, education and practice, you can learn how to be a successful owner. Lots of research on both sides of this question has
An operations manual is written documentation of the systems in your business. It’s a “how-to” book for everything in your business, from answering the phones to designing products! An ops manual acts as an instruction manual, allowing for respectful and streamlined communication between you and your team. They build consistency because everyone knows exactly how
So impressed with Enterprise Rent A Car service systems I had to write about them
Do you have a hard time telling your staff what to do? You aren’t the only one. Many small business owners struggle with assigning tasks to someone else. That being said it can be a big barrier to our productivity when we don’t have the heart or the confidence to get people to do the things
Firing someone has to be the most stressful job a business owner has to do. Think stomach pain, fear, high anxiety, concern, and shame all wrapped up into one crappy task of letting someone go. Avoidance is typical until the pain of this person staying is worse than the pain of having to fire them.
What will happen to your business when you don’t want to run it anymore? Do you have a small business succession plan? Keep, sell or hand down. These are your options as the owner of a systematized business. Think of small business succession planning as advanced systems-building. Imagine every aspect of your business without you…forever.
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