22 Ways to Delight Customers for High Retention Rates

22 Ways to Delight Customers for High Retention Rates

How can you increase your customer retention rates? If you are asking this question you are on the right track to a profitable business! One of the most powerful and essential systems for growing your business is how you nurture your existing customers. Most of the time, your existing customers are the ones referring new

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A Simple Guide to Organizational Charts for Small Business Owners

A Simple Guide to Organizational Charts for Small Business Owners

*** FREE Bonus Resource: Position Agreement Template*** Like most small business owners, you probably got into business for greater prosperity and freedom, not to simply create a job for yourself. Yet you find yourself doing everything in the company. And if you step away for a second it all falls apart. Sound familiar? Without planning

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How to Easily Calculate and Increase your Business Profit

How to Easily Calculate and Increase your Business Profit

*** FREE Bonus Resource: Jump to our business profit calculator. *** It’s unavoidable. You have to pay the bills. You have to keep the lights on. A business without profitability, no matter what the size, becomes a hobby. So how can you be sure your business stays as…well…a business? I always suggest having a reliable

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5 Effective Promotional Marketing Methods to Increase your Reach

5 Effective Promotional Marketing Methods to Increase your Reach

Your promotional marketing methods are used to motivate customers to buy. And it’s frustrating when they aren’t doing that! It’s even worse when you are spending too much money trying to increase sales with little to show for it. So, why aren’t your ideal customers buying? Is it just the pandemic, or something else? Chances

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A Reliable and Tested System For Hiring the Perfect Candidate

A Reliable and Tested System For Hiring the Perfect Candidate

***FREE Bonus Resource: Position Agreement Template*** Have you ever used these words to describe hiring someone? Daunting Difficult Dreadful Down-right awful. It’s common for small business owners to hate hiring. Hate is a strong word. It’s true, hiring sucks. It’s like forced dating. It is emotional, time consuming and scary. Hiring is one of your

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What Most Small Business Owners Don’t Know About Brand Promise.

What Most Small Business Owners Don’t Know About Brand Promise.

Maintaining a small business is hard. The day-to-day tasks take up a remarkable chunk of mental and emotional energy. And just when you think you have it all sorted out, you’re suddenly hearing things like “you should focus on your brand promise”. You’re probably thinking “Why? What is that? I’m busy. Do I really have

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When to Incorporate Your Business for Excellent Results

When to Incorporate Your Business for Excellent Results

Includes an overview of the different types of business structure. When I sit down with small business owners, I get a lot of questions about business structures. But by far the most common question is “When should I incorporate?” When you first started out it was clear which structure to pick. I have a hunch

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Position Agreement Template

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How the Canadian Government Supports Small Businesses with Training and Coaching

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Top 10 Hiring Mistakes Guide

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Use this FREE cash flow planner to prepare for emergencies, hard times or growth. Accurately solve problems with the cash you have, not with the cash you are planning for.