Were you hoping that new piece of technology was going make your business more efficient? Instead, you’ve added more stress, confusion and cursing to your workplace. You’re a small business owner, not a tech genius. (Unless you have a tech start-up… in which case, I’d love to hear your tips in the comments!) So how

Occasionally a small leak happens in our lives; a tire that won’t seem to stay inflated, a pipe underneath your sink that won’t stop dripping, etc. If it goes ignored, the problem isn’t solved; leaks don’t solve themselves. The leaks are a slow drain on our resources, our time and our productivity. Taking a look

Doing “marketing” is only half of your business development process. The other half is figuring out , now that you have their attention, how to easily get your prospects to buy from you. Converting shoppers to buyers requires a system for follow-up. This is not about being pushy, it is about building relationships. People buy

We love a routine. We get up, get ready for work, and go through our routine. Maybe we head to our favourite coffee shop. It’s not one of the chains because we feel good about helping the local community. We know all the people there and usually when they see us in line, they start