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Helpful reading for Small Business Owners   

Marketing Your Business For Cheap

Marketing your Business for Cheap

I don’t like the word cheap but when it comes to marketing your businesses you don’t have to spend a lot to money to have a big impact. Every day I see so many clever things small business owners are doing to market their products and services that cost little or no money resulting in huge returns. Curiously enough most often these entrepreneurs don’t even realize it’s marketing......
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Creating Peace In The World

Creating Peace in the World

Most important, reduce the chaos in a business and the business owner's family can enjoy a calmer, happier, more rewarding life. Happy families build happier more engaged communities which leads to a happier more peaceful world.
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6 Simple Steps To Providing The Kind Of Customer Service That Gets People Talking

6 Simple Steps to Providing the Kind of Customer Service that Gets People Talking

Is it worth investing in your customer service system? Ask anyone when they received the best customer service. Odds are, they will regale a story about a company that reduced a charge, or an airline that held a flight and saved their day. Ask them whether they'll continue buying from that company and you'll hear about their deep loyalty and how much they recommend or repeatedly buy from that company.
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The Value Of Acknowledging Your Values

The value of acknowledging your values

Values integration takes time. It happens with one clearly-defined values driven system at a time. Use your core values to build an organization that you love, that you are proud to own. Use your values to lead the wa
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Why Small Business Owners Need A Will: Make A Will Week

Why Small Business Owners need a Will: Make a Will Week

This week in British Columbia it is "Make a Will Week" making this a great time to talk about why small business owners in particular need a will. Over the past few years I have witnessed the pain and financial struggle, even ruin, more than a few small business owners have had to endure because someone in their life passed away without a written will. Two scenarios come to mind that best demonstrate why this week, I encourage you to take 10 and make an appointment to get your will done.
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Appreciative Inquiry: A Simple Tool To Solve Complex Business Problems

Appreciative Inquiry: A Simple Tool to Solve Complex Business Problems

Imagine how smoothly things would run if people on your team had a tool to easily solve even your most complex personal and business problems? That tool exists and it's call Appreciative Inquiry. For most of us when faced with a big problem or frustration, the natural tendency is to hyper-focus on the problem. What went wrong? Who's fault is it? Why are they so stupid?
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A Company Promise: Do You Really Need One?

A Company Promise: Do You Really Need One?

"A Promise of Something Better" were the words my husband said to me 23 years ago when we first started dating. Those five simple words set the foundation for our amazing life together. It was his promise to me and in turn, it became my promise to him. It's a promise our family lives by, making life better not only for ourselves but for many others as well. I was thinking about his profound promise today, when planning to explain why a company promise is so important for business owners.
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