On March 10th, 2022, I attended the Fraser Valley Cultural Diversity Awards with my team. Systems Business Coach® was nominated alongside 74 other individuals and businesses. Here I saw many brilliant examples of diversity and inclusion in the workplace, as well as in our local schools and community. That night we were honoured to win
You may think of a theme as something saved for parties or English essays. Did you know it’s also an effective tool for leading your small business? A theme is a simple thing. It’s a recurring idea that shows up in all your business goals. When you identify your theme, it acts as a guide.
You’ve probably heard of business coaching before. And I’m guessing that when you picture a business coach, you think of someone from outside of your organization who can come in and help your business prosper and grow. But did you know that coaching is also a communication technique you can use with your team? What
Do you trust your team? Or are you biting your nails waiting for a call when you are out of the office? If you are, you may have fallen into a trust trap! These are patterns small business owners fall into that could affect the performance of their team. So how can you build trust
What’s your team like at your small business? Are you happy with their work? Are THEY happy with their work? How can you motivate your team to improve their performance? People are inspired to do their best when they use their talents to positively contribute to an organization. You need to recognize your employee’s contributions.
Who has the most influence on how well an organization communicates? YOU! The owner and leader of your business. Your greatest leadership asset is your ability to communicate. Do this well and everything else will fall into place. Communication systems What is a system? A system is simply the way something happens. The way you do anything in
People don’t like performance reviews any more than they liked report cards in school. Reviews are counterproductive unless the individual is getting only praise. Performance reviews cause people anxiety and fear. What works better is a written yearly performance plan. Sit down together and collaboratively establish personal goals that support the company’s objectives. The most
Training a new employee is exciting and terrifying. On one hand, you have more help! You can offload work and start getting more done towards building your dream business. You get to work ON your business, not IN it. On the other, you could spend all this time and money training someone, and then they
There is so much a business owner needs to do on any given day, it is ridiculously challenging to even think about what to delegate— let alone how to delegate tasks effectively! At this time, your delegation system might not be yielding the results you want. You try to share responsibilities, yet tasks keep falling
*** FREE Bonus Resource: Position Agreement Template*** Like most small business owners, you probably got into business for greater prosperity and freedom, not to simply create a job for yourself. Yet you find yourself doing everything in the company. And if you step away for a second it all falls apart. Sound familiar? Without planning