If customers feel you are not listening to their needs, your reputation and your margins will suffer. Feedback is hard to receive; it’s also gold. The importance of customer feedback can’t be overlooked! So what can you do to make the most of it? Collect customer feedback regularly I recommend surveying your customers via text,
Right now, you’ve got hope. You’re dreaming of how good life can be. You can do this. You can take your business from messy to organized, from bad to good, from loss to profit. It’s all there! You even have a systems thinking mindset. Yet, it feels like it’s taking FOREVER to systematize your business.
Wait, warning signs you are growing your business? Isn’t business growth a good thing? Shouldn’t it be all green lights? Well, when business owners aren’t prepared growth can cripple their business. Without the right systems in place, businesses can have a lack of cash flow, supply shortage, or devastating customer service. What are the signs
Are you ready to start writing your business plan? Here’s what to include in your business plan structure so your company stands out and gets funding! Business plan structure A note on writing your plan Writing a business plan is a process. Before you write your business plan, you’ll first do an in-depth analysis, research,
Being an entrepreneur is hard, especially when it comes to maintaining your motivation. There is so much uncertainty when you are carving a new path. Your idea is unique. You’re the only one who really understands your vision. Yet every day you have to make decisions to move forward and that’s hard to do when
It’s great to set new years resolutions for your business. It brings a renewed sense of purpose and motivation. Although as many of us know, it can be hard to keep a resolution past the first week, let alone for the next year! Here are a few strategies to keep you moving forward with your
There are 5 functional areas of business— operations, leadership, team, finance and marketing. A thriving small business pays attention to each part and finds a balance between all five. What goals can you set for each one to see positive changes in your small business? Business goals can include sales targets, profitability margins, size of
Do you feel you’ve plateaued in your sales and business growth? Here are some strategies to expand your business. Which one will you use? 1. Customer retention and loyalty Did you know that 80% of your future profits could come from just 20% of your existing customers? To expand your business, you can look to
Has your company been able to ride the roller-coaster of change? Or do you feel you are too short for the ride? (Why did they let you on this thing?!) You are not alone. The global pandemic has challenged many businesses with sudden changes and the after-effects are still causing repercussions. So today I want
Have you noticed your suppliers are raising their prices? Is the cost of operating your business starting to rise? What you’re experiencing is inflation. Here’s an example of inflation I’ve seen recently. It was common even a year ago to have a housekeeper charge $25 CAD per hour, now the going rate is $40 CAD.