Yvonne Wong, busy restaurateur and managing partner at Hakkasan Bistro, enjoys checking in with her staff to make sure they have everything they need to create delighted diners and satisfied customers.
At Hakkasan, everyone on the team is connected to the vision of delivering delicious Cantonese dishes, Hakka inspired soul food and a modern Chinese dining experience.
Yvonne feels that having a shared vision is the most important component for success. “We are strongly led by our love of sharing our traditional dishes of Hakka and Wok Hay style cooking with our guests. Through service and food, we create an atmosphere that we ourselves enjoy in a dining experience.”
Located in Richmond since 2007, Yvonne shares her methods of success.
Don’t be complacent. There is a significant amount of competition so you always have to bring your “A game” and make sure your products and services stay relevant in the ever evolving culinary and cultural scene.
“I believe a successful and strong business requires a solid foundation with systems, protocols and structures in place which allow you to consistently deliver a great product and service every single time.”
This means that every person in the business is led by the Hakkasan systems which are trained from day one of joining the team.
She first learned the value and power of systemization at a Systems Business Coach® weekend training event which forever changed the way she approaches business leadership.
Every day is a little different – “in the restaurant world you never know what could happen next – but our systems are there to support us all the way through.”
What’s next in 2017? “We like to stay fresh! We are planning a mini makeover for Hakkasan, on and off the plate, and looking forward to sharing more delicious new dishes with our customers.”
Systems Business Coach® is proud to be a part of the Hakkasan team.
Hakkasan Bistro (formerly Hakkasan Contemporary Chinese Cuisine) is a unique modern Chinese eatery that offers quality authentic Cantonese dishes with Wok Hay and Hakka-inspired soul food in a relaxed chic setting. Hakkasan is best known for its multi-course tasting menus, a popular choice among diners to savour a variety of diverse flavours and infusion of global ingredients.
A combination of a powerful shared company vision and documented systems has strengthened the ability for Yvonne and her team to share their love of Chinese Cuisine.
Start your journey towards systematizing your business, applications now being accepted for our January intake of Organized and Profitable, Business School for Busy Entrepreneurs. Learn how you can join HERE.