An operations manual is written documentation of the systems in your business. It’s a “how-to” book for everything in your business, from answering the phones to designing products! An ops manual acts as an instruction manual, allowing for respectful and streamlined communication between you and your team. They build consistency because everyone knows exactly how
Do you have a hard time telling your staff what to do? You aren’t the only one. Many small business owners struggle with assigning tasks to someone else. That being said it can be a big barrier to our productivity when we don’t have the heart or the confidence to get people to do the things
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