Team

Do you agree with this statement? Typically managers try to motivate by rewarding above-average and punishing below-average employees. How do you think this method of reward/punishment motivates employees? The answer: it doesn’t! Deming’s management theory W. Edwards Deming, a thought leader in business management, talks about joy in work. He says, “Joy in one’s work

Ask anyone in your family or your close circle of friends this question, “When have you received the best customer service?” They will tap their chin and think about it. Then, they will regale a story about a hotel that helped them get checked in early. Maybe an online company didn’t charge them for something due

Have you spent countless hours searching for the right person for your job opening? Now it’s finally time to start onboarding the new hire. The promise of finally having help comes with the fear of taking on this huge responsibility. If you can offload some of the work you’re currently doing, you can look forward

Are you doing certain tasks in your small business simply because it is faster than asking someone else to do it? Most people get into business for greater prosperity and freedom; very few to simply create a job for themselves. Yet many business owners are their hardest working employees. It may feel easier to just

There are lots of business books out there that try to answer the question, “How can a boss manage their employees? How does one effectively manage people?” I say, don’t even try! What? You know as well as anyone that people don’t like to be told what to do. Trying to manage another human being

What contributes to an ideal work environment? This is a preference that is held by you and your team. An ideal work environment will look different for every small business. Here are some key factors you can use to shape your business into a great place to work. 1. Leadership Who is leading the way?